UGC 101: Why Authentic UGC Outperforms Branded Content 

Remember when polished, picture-perfect ads dominated the marketing landscape? Those days are behind us. Flash forward to 2025, and we are unapologetically experiencing the inevitable growth of user-generated content (UGC) — those candid photos, videos, and word-of-mouth affirmations produced by authentic customers, not brands.

An astounding 85% of consumers trust UGC more than branded content, and 7 out of 10 say it directly influences their buying decisions. But what is behind this seismic change in digital advertising? The answer stems from the perfect storm of consumer skepticism, digital fatigue, and our collective longing for authentic human connection.

The Engagement Gap: UGC vs Traditional Content

The difference between UGC & traditional branded content is not just noticeable; it is transformational. User-generated posts have 6.9x higher engagement than brand-owned posts — if that doesn’t make every UGC marketing director straighten their back, there’s no telling what will! The algorithm gods smile favorably at real people sharing real experiences with potential customers: An online advertising strategy that’s hard to beat.

This is not some superficial engagement, either. It directly converts into consumer behavior, with marketers agreeing that consumers rely on content created by their peers instead of branded messaging. 

In a time when attention is the currency used to thrive and grow in business, user-generated content is quickly becoming the gold standard for capturing and converting that interest.

Why Your Customers Make Better Salespeople Than You

The reason why UGC works is deceptively simple: we believe people like us. When prospective customers witness a (seemingly) like-minded person using a product for real in their real life (imperfections and all), it strikes a much more intimate chord than any shiny marketing could hope for.

As marketing maven Seth Godin famously wrote: “Marketing is no longer about the stuff you make, but about?the stories you tell.” Who?better to tell those stories than the customers themselves? In fact, authentic voices cut through the noise more effectively than ever; with the decline of traditional influencers — consumers don’t even trust them anymore.

More Bang for Your Marketing Buck

For brands who are watching their bottom line (and who isn’t?), UGC makes for an attractive financial proposition. That is why traditional content creation is expensive, lengthy, or needs specialized skills and equipment. In contrast, user-generated content can be obtained at a fraction of the cost, providing significantly higher engagement and conversion rates.

The cost-effectiveness extends beyond savings in production. UGC campaigns tend to be?faster to set up, can be measured effectively with obvious KPIs, and often require very little expertise to be successful. The result? Telling authentic stories without spending precious budget resources on other initiatives.

Brand Transformation Through Customer Voices: Success Stories That Inspire

Nike’s Community-Powered Resilience

Using very little budget, Nike’s #YouCantStopUs went from being a brand message to a movement where TikTok users were encouraged to share their workout journeys and sports achievements. The campaign achieved millions of views on the back of real user-generated content that sliced their message of strength and continued diving into places traditional and internet advertising could never reach.

Cava Menu Innovation Inspired By Creative Customers

The fast-casual restaurant chain Cava elevated UGC from marketing to product development by encouraging customers to share their custom bowl combinations on TikTok. The three best ideas snagged spots as limited-time menu offerings, which generated SO much buzz and gave customers an actual stake in shaping the brand’s evolution – a masterclass in turning engagement into real-world business innovation.

The 2025 UGC Landscape Beyond Basic Social Sharing

Today’s UGC ecosystem is so much more than a couple of honest reviews and product pics. Short-form video content dominates creatives on TikTok and Instagram Reels, where the storytelling of customer experiences gets 30X more engagement than the polished brand narrative.

Augmented reality (AR) filters and virtual experiences have been game-changers in bringing people together through interactive content. However, the meta-excitement surrounds the tech’s integration into the metaverse, empowering users to generate content in virtual environments that dismantle physical barriers and create new horizons for brands to engage.Behind the scenes, AI-driven curation helps brands find and optimize top-performing UGC in real-time, ensuring content works harder and reaches the right audience—something traditional strategies can’t match.

How GeistM Transforms UGC Strategy by Amplifying Authentic Voices

Bridging?the editorial chasm of UGC requires skill, technology, and strategic insight, which is just what GeistM provides. With us, you’re not merely gathering customer content; you’re molding that content into an impactful, unified marketing machine that actually brings results.

Our in-house creative team knows how to generate high-performing UGC that aligns with your brand, engages the right target audience, and is optimized for maximum reach and impact. 

GeistM bridges the gap between authentic customer voices?and strategic campaign execution, turning your consumers’ excitement into conversions.

UGC Is No Longer Optional

The move toward UGC is not just a temporary trend?– it reflects a fundamental reorientation of consumer expectations in the digital age. As facts and figures fail to influence effectively, authentic customer voices have become the most compelling element of modern marketing.

The question isn’t if your brand should use UGC, but how quickly and effectively you can make it the centerpiece of your digital strategy. The?future of advertising isn’t perfect polish — it’s ideal authenticity. And?your customers are primed to do it.

Are you excited to use real UGC?to your advantage? GeistM can elevate your performance marketing approach using the proven power of authentic customer voices. Contact us today!

Written by: Brent Barnhart

UGC 101: The Basics of User-Generated Content and Its Impact on Digital Marketing

What if there was a way to generate 6.9x higher engagement on your ads in a cost-effective manner? 

There is a way, and it’s called UGC (user-generated content). This powerful content strategy has risen to the top in recent years and shows no signs of slowing down. It’s authentic, engaging, and, most importantly — very impactful.

So, what exactly is UGC? Why is it so important? And how can it transform your digital marketing efforts? Here’s a full breakdown:

What Is UGC?

At its core, UGC refers to any content — photos, videos, reviews, or even social media posts — created by everyday consumers, not brands. Unlike traditional polished advertising or professionally produced content, UGC is raw, real, and relatable. This provides a sense of authenticity that resonates deeply with audiences and makes the content feel more native and less sponsored.

Creating UGC can be as easy as taking a picture of a product or service with your iPhone. Simply holding a product in your hand or showing a realistic use case prompts users to engage with and trust your content.

Types of UGC

UGC comes in all types of content formats — making it a versatile tool for marketers. Here are some popular examples:

  • Videos:Think unboxing videos, product tutorials, talking to the camera, or TikTok-style reviews.
  • Photos:Lifestyle/POV shots of consumers using your product/service, typically taken with a smartphone.
  • Reviews:Leverage testimonials left by customers on your website or third-party platforms to boost credibility.
  • Social Media Posts:Organic mentions of your brand by users sharing their experiences online can be used for social proof.

Why UGC Is a Game-Changer for Digital Advertising

Over the past few years, UGC has become a winning strategy in performance marketing, and for a good reason. Here’s why brands are leaning heavily into UGC:

1. Authenticity

Overly-produced ads stick out like a sore thumb when scrolling through your social media feed. UGC feels more relatable and genuine because it can appear as native content with real user sentiment. The numbers don’t lie — 84% of consumers trust UGC recommendations over branded content.

2. Boosts Engagement

If you’re looking to boost engagement on your content, UGC is the best place to start. According to recent data, UGC generates 6.9x more engagement and 4x higher CTRs (click-through rates). Potential customers are more likely to engage with your ads if they don’t even realize it’s an ad to begin with! It also encourages users to comment, share, and interact with the content — and with your brand.

3. Cost-Effective

Unlike professional studio-produced ads, which are expensive and time-consuming, UGC allows brands to tap into agile content that requires little overhead. Partnering with UGC creators or UGC agencies is far more affordable than a full-scale production — UGC ads see a 50% reduction in CPC (cost-per-click), and 85% of Marketers say UGC is more cost-effective

4. Content Diversity

One of the best parts about UGC is the variety it can bring to your marketing efforts. Testing different styles is a crucial part of running social media ads, and UGC allows for endless options. 

Plus, utilizing different backgrounds or UGC creators can help you appeal to more diverse audiences.

The Impact of UGC on Consumer Behavior

UGC doesn’t only look good on your feed, but can dramatically impact how people interact with your brand and funnel.

1. Drives Conversions

At the end of the day, marketers truly care about getting the most conversions. Leveraging real testimonials and showing products in a natural setting can help consumers reach the buying stage faster and more frequently. Websites that use UGC see 29% higher conversions

2. Increases Brand Loyalty

When customers see user content featured by a brand, it creates a sense of community and accountability. This helps consumers feel more seen and encourages active engagement with your content. Brands that effectively utilize UGC see a 162% increase in revenue per visitor, which shows its direct impact on customer retention and loyalty.

3. Emotional Resonance

UGC connects emotionally to audiences by portraying real-life experiences rather than polished ads. It’s no wonder that 60% of millennials find UGC more compelling and authentic than traditional advertising. This emotional sentiment also helps boost brand recall so consumers better remember your products.

How GeistM Can Help You Leverage UGC

Here at GeistM, we specialize in helping brands harness the power of UGC to create campaigns that drive serious results. With our team of in-house UGC experts and diverse network of UGC creators, we’re able to create engaging content specifically tailored to your brand’s voice. From social media to native online advertising platforms, GeistM ensures your UGC campaigns are optimized for maximum reach and impact. Whether that’s increasing brand awareness, boosting engagement, or driving conversions — we’ve produced incredible results across a wide range of verticals with UGC-driven campaigns.

User-generated content isn’t just a trend — it’s the future of digital advertising. So, let’s make your brand part of the conversation. Contact GeistM today to unlock your full advertising potential with UGC.

Written By: Simon Kuflik

UGC vs Influencers: What’s Right For Your Ads Strategy

Have you ever stumbled across a social media post that you didn’t initially realize was an ad? Chances are, you’ve been exposed to User-Generated Content (UGC) and Influencer Marketing without even realizing it.

In today’s digital age, authenticity reigns supreme. UGC and Influencer Marketing serve as two powerful tools for brands to connect with audiences in a genuine and impactful way. From unboxing to day-in-the-life videos, everyday consumers and social media influencers are reshaping the way brands are driving engagement and how they’re perceived.

Here’s a breakdown of everything you need to know about UGC and Influencer Marketing:

What Is UGC?

UGC (User-Generated Content) is a style of photography and video typically shot using an iPhone, providing an unpolished, authentic vibe. The results offer a glimpse of what a product or service actually looks like in a real-life situation. Rather than deal with the expenses and hassle of a professional photoshoot, UGC is an affordable and successful method of creating compelling assets for social.

What Is Influencer Marketing?

Influencer Marketing involves partnering with content creators who have strong online presences and loyal audiences of potential customers. Think of influencer marketing as mini celebrity endorsements. This strategy can help you build brand awareness and generate more conversions by reaching a variety of audiences. Users can be more likely to convert if someone they follow and admire endorses the product. Because influencers specialize in crafting digital content, they can produce ads that seamlessly blend in with users’ feeds. 

*An important note: Influencers can create UGC-style ads, but not all UGC needs to originate with influencers. 

Read Our Other blog: Could Influencers be the key to great marketing?

UGC vs. Influencer Marketing:

UGC is a highly affordable and agile strategy for brands to create engaging content. Influencer marketing, on the other hand, can require more budget depending on the size of the creator. 

Although UGC is a relatively simple concept, there are nuances and advanced approaches you can take to optimize results. UGC Creators are individuals who specialize in crafting authentic content that can be used by brands in their paid social strategy. They charge significantly less than influencers; with influencers, you’re paying for exposure and the ability to reach a new audience. 

With UGC creators, content is created for your brand, and your brand only — it’s not posted on the creators’ channels. Generally, the brand has full control over what is created based on the brand’s strategy and content goals.  

Influencers are valuable to brands because of their online presence. The bigger the following, the higher the cost, but also the higher the chances a product or service is seen by a new audience. Promoting products in their own distinct style that their followers know and love makes influencers’ content easy to engage with.

Influencers generally post the ads they create to their own personal accounts in order to reach their particular audience. With UGC, brands post the content directly to their own feeds in order to build credibility and trust.

Also Read: The Importance Of Images – UGC Vs. Professional Photos

Which Strategy Is Right For You?

UGC

UGC works well for lifestyle products that consumers use daily. By portraying products in a natural setting, the end result feels more organic and native to users’ feeds. This strategy can also help third-party reviews appear more authentic and trustworthy. 

UGC — whether created in-house or with an agency like GeistM — gives your business more control over the final output. We work with creators to create engaging content based on clients’ needs and goals. From the script to the final edit, creators work closely with our expert team to ensure the final content piece will resonate with audiences.

Influencer Marketing

Influencer marketing is an exceptional strategy for brands trying to break into niche markets. Many influencers focus on one specific topic, like fashion, fitness, food, or wellness. Because their followers share a similar interest, brands can reach audiences that precisely match their desired demographic. When influencers showcase products, consumers can develop a more positive association and intensify their connection with the brand.

Influencers are categorized based on follower count:

  1. Nano-Influencers:1K–10K followers
  2. Micro-Influencers: 10K–100K followers
  3. Macro-Influencers:100K–1M followers
  4. Mega or Celebrity Influencers:1M+ followers

Each of these groups have their own pros and cons. Nano and micro-influencers tend to have more engaged followings and charge much lower rates. Granted, their reach will be much smaller, but the higher engagement rates will make up for it. A recent study found that micro-influencers generate a 6% engagement rate on Instagram, compared to mega influencers’ 1.97% engagement rate.

Despite their high cost, partnering with macro and mega influencers also has a number of unique benefits. The first one obviously being their massive reach — getting millions of eyes on your product is invaluable for any brand. This can be great for quick sales and even garner earned media attention if the collaboration is large enough. 

GeistM Tip: Before partnering with an influencer, always check their engagement rates. Many large creators’ follower counts are not indicative of their actual reach (an account with 1 million followers that only averages a couple of hundred likes on each post is a red flag). So in order to ensure you’re getting your money’s worth, double-check whether their engagement adds up.

Overall, micro-influencers are definitely a more cost-effective option, so we only recommend partnering with macro and mega influencers if you’ve got large budgets or a specific goal in mind.

Key Takeaways:

  • UGC is a cost-effective strategy for creating authentic, native content for paid media
  • UGC is about creating content for a brand’s platform only — it’s not posted on the creator’s channel
  • Anyone can take UGC, but brands can hire UGC creators and agencies for specific needs.
  • Influencer marketing allows brands to tap into niche markets and build brand awareness.
  • Influencer marketing is about exposing a brand, product, or service to a new or different audience.
  • Influencers aim to “influence” their audience to purchase or use a product or service, UGC involves creating content for the brand’s own use — hence the cost difference.
  • Micro-influencers offer high engagement rates for lower budgets, while macro and mega influencers provide massive reach.

Why Choose GeistM?

Are you interested in UGC or influencer marketing but don’t know where to start? GeistM is here to help. Our Growth Marketing experts will guide you based on your business and goals. We’ve developed hundreds of marketing strategies across dozens of industries and attained thousands of customers for our clients.

Our in-house creative team excels at creating beautiful UGC that will generate maximum engagement and conversion rates. We also regularly collaborate with UGC creators and influencers to help our clients’ reach specific demographics. With these tailored strategies, we pride ourselves on producing authentic content that drives serious results.

So, instead of struggling to figure this all out yourselves, contact us today!

Written by: Simon Kuflik

Marketing Trends — What’s In, What’s Out In 2024

In the dynamic realm of marketing, staying ahead of the curve is not only a strategy but a necessity. Everything changes quickly; what might be a marketing-must one day is a complete no-no the next — in the blink of an eye.

This new era’s marketing landscape is constantly shifting due to many factors. It’s driven by technological advancements, shifting consumer behaviors, and global dynamics. Adaptation is the name of the game, and you must be prepared to pivot. 

Join us as we reveal what marketing trends we should bid farewell to and which ones we should greet with open arms. 

Are you ready to look deeper into 5 significant marketing trends — in our opinion — that’ll dominate 2024? Let’s dive in.

1. Out With Long-Form Video Content And In With Short-Form Video Content 

Over the last couple of years, it’s evident that video content has taken over and outperforms static images. In fact, 88% of marketers say video is integral to their marketing strategy. And 52% of companies say they create videos to educate their target audience about their products. 

Now that we know videos are a marketing essential, it’s time to figure out the ideal length. 75% of people watch short-form video content on their mobile, and most watch videos with closed captions. Although long-form videos offer in-depth analysis of products or services — which is really educational — they don’t hold people’s attention, especially in the age of TikTok. 

Short-form videos are meant to be around the 17-second mark. They’re designed to be easily digestible content nuggets, ideal for quick scrolling and viewing multiple pieces simultaneously. 

According to Influencer Marketing Hub, 96% of consumers prefer to watch short-form videos when learning about a product or service. While close to a third (30%) of all short-form videos are watched 81% of the way through. So, if your marketing strategy has yet to start using short-form videos, now is definitely the time to start. 

2. Out With Traditional Advertising And In With Sponsored /Native Content 

With digital marketing strategies taking precedence over traditional marketing, techniques like direct mail and print ads are no longer beneficial. We’re not saying that these methods don’t work, they simply don’t resonate with younger generations — they are the future, after all. 

So, what are the alternative methods? Native or Sponsored marketing — both forms of paid advertising. Native ads seamlessly integrate a business ad into the user’s regular reading flow. In contrast, sponsored content is advertising tailored for a specific site or platform. It’s designed to reach a fresh audience, those who would have otherwise never heard about your brand. 

When it comes to traditional ads, you could talk with someone over the phone and gain information about a product or service. But there are better methods. We all hate getting a marketing call when we’re busy or mid-meeting. But sponsored ads provide the same information — or more. Plus, there’s the benefit of actually seeing how the product or service works. 

That’s why according to Hubspot, “more than a third (36%) of marketers plan to increase their investment in native advertising in 2024, and 56% plan to continue investing the same amount.” 

3. Out With Big Celebrities And In With Micro-Influencers 

We’ve all seen posts from our favorite celebrities featuring brands and products that they endorse, influencing us to purchase the product. So we know that the strategy of working with influencers is great for marketing — that’s why influencer marketing is extremely popular. 

Hubspot says, “When marketers collaborate with influencers and industry thought leaders in their industry, they can expand brand awareness and gain fans from the influencer’s own audience.” 

Micro-influencers generally have 10,000 to 100,000 followers, and according to Ad Week, Micro-influencers are “actually attracting much higher engagement and conversion rates than highly influential users.”

Although micro-influencers have fewer followers, they usually value their community and won’t peddle ineffective products to boost their revenue. They’re more open and honest about what they want to achieve from the partnership. And since their voice is more relatable and authentic —  a mom blogger will actually sign up for a diaper subscription in real life. 

This is why “of the marketers who worked with influencers and creators in 2023, 64% worked with micro-influencers, making them the most popular choice for influencer marketers.”

4. Out With Branded Photographs And In With UGC 

We all know how indispensable visual aspects are in marketing. Providing consumers with something to see helps them imagine the product and click the purchase button. This doesn’t have to be videos alone; it can also be still images. 

There are many different image styles, but overall, it comes down to Branded photographs, which are super staged and have impeccable lighting. Then, there’s UGC content, or user-generated content, which is much more genuine and natural. 

We go into detail about the differences between these two in a previous GeistM blog post. But ultimately, seeing real people using the product convinces buyers. According to Hootsuite, 60% of marketers agree that authenticity and quality are equally important elements of successful content. And no other content type is more authentic than UGC from your customers.”

UGC is important in the final stages of the marketing funnel because it makes users feel like their money is going to the right place. “Nearly 80% of people say that UGC impacts their decision to purchase, making user-generated content and social commerce a match made in heaven.” 

So, make sure that your marketing funnel has some UGC — you can even get a sample of the product you’re advertising and take the images or videos yourself. 

5. Out With DIY Marketing And In With GeistM 

Finding the optimal marketing strategy for your business can be tough. It requires a lot of testing and experimenting to figure out what can help your brand the most. It’s not just start-ups that are struggling to find the right strategy; even big brands can miss out on certain aspects that could have boosted their campaigns. 

Rather than trying to figure out a marketing strategy for yourself, put your trust in us, and we’ll do it for you. Here at GeistM, we can create a marketing strategy that’s completely customized to help you achieve your goals. 

We’re a marketing partner with owned and operated media sites. With our expert content team, we provide full-service direct-response content marketing. And our amazing in-house creative team work hand-in-hand to develop high-quality and engaging visuals to boost your brand. 

By choosin GeistM, we can identify the perfect marketing strategy for your brand, keep up with trends, and help your business grow. So contact us today!

Written by Nitanti Alur